ATRA - the Automatic Transmission Rebuilders Association - is an international trade association for the professional automat...
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The Northampton Transmission Center staff & management realizes that our customers are the most valued asset of our business. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!
When my daughter's transmission began slipping two people suggested that I take her car to Northampton Transmission. I'm glad that I did. Throughout the entire process John Hunter took the time to explain to me what was wrong with the car, what my options were, and what he recommended that I do. Once the job was underway, John kept me informed and put in extra work to ensure that the transmission was working just as he felt it should. John even identified and repaired an unrelated problem knowing that my daughter would be taking the car back to school. I would highly recommend Northampton Transmission and will go back again if necessary. Thanks John and Ed.
I would like to thank Northampton Transmission for th great work they did on my Dodge. Not only was the work some of the best I've seen but the customer service was like no other. I would recommend Northampton Transmission to anyone.
I am so happy that i took my car here. i had some problems with my car and these guys helped me out so much. I thought it would cost alot but it was a great price and i will reccommend all my friends and family to go here. I trust them with my car so dont think u can't trust them there the best guys around. seems like a long ride to there but its worth it. " GREAT JOBS GUYS TO THE OWNER JOHN HUNTER AND HIS AWESOME PEOPLE WHO WORK FOR HIM. Thanks Again for the work.....
I was so grateful to find John and Northampton Transmission, they gave me total peace of mind. When I was on a trip down to NY the transmission in car died. Then I thought that there was a problem with my car when I got home. Since, John was a member of the ATRA so he just took a look at my car. He made me realize that everything is fine, and my transmission can be taken car of in the future. John totally calmed my anxiety.
Thank you to John Hunter and his staff for their wonderful service. After having an emergency come up on Tuesday, he graciously was able to be dropped off on Wednesday and it was done by Thursday. John was wonderful explaining things to me-as I know little about the inner workings of vehicles-but not talking down. I can't thank all of you enough for everything. If you need transmission work done-don't hesitate to bring it to them.
I am so happy with the service from Northampton Transmission!
My college student's car wouldn't shift out of first gear. Another garage told us it would need a whole new transmission. The last thing the mother of two college students needs is a bill for a major car repair.
We had the car towed to Northampton Transmission and John fixed it with a speed sensor for $100.00. Northampton Transmission won't do any more work than what is needed. Thank you for saving the day and my wallet.
When I brought my car in for transmission repair, John, Jeff, and Ed took care of the "whole customer." They delivered reasonably-priced, exceptional work within the time frame that they promised, despite being quite busy. Throughout the job, I was kept well-informed of the progress. I felt as though they were fully dedicated to my concerns. It is my pleasure to recommend this local business. Thank you again, Bev
When our transmission started acting up, the usual nervousness set in. One visit to Northampton Transmission and the calm attitude of John, relieved the anxiety and they proceded to do a great. reasonably priced job !! Thanks to all. Sue
My 2001 Lexus transmission died many miles before it should have. Northampton Transmission resurrected my favorite car. John, Jeff and Ed were friendly, efficient and informative. The price was fair and the warranty reasonable. I would highly recommend this shop to anyone who has transmission problems.
During my recent out of state trip to Massachusetts, my O/D light came on and my transmission began to skip gears. I brought it to the local Ford dealership and before anyone looked at the vehicle, I was told that I would need to have my transmission taken out and repaired.
I had looked online for information the previous night and found that this situation could be one of many possibilities, so I found the dealership’s diagnosis to be very odd and also insulting, especially since no one had actually touched or looked at the vehicle. I left and got back into my car.
After calling my boyfriend, he directed me to Northampton Transmission; a shop across from his work on King Street, one of which he knows and trusts. I called Northampton Transmission and was greeted by John, the owner, on the phone. I told him I was from NJ, described the problem, and said that I needed to get home the next day. Without hesitation, he said to bring in my car to his shop, so that he could diagnose the problem. At no time did he indicate that he would have to do anything to my vehicle.
Upon arrival, my car was immediately taken in and looked at by the staff. I couldn’t help to observe how the shop was well kept and orderly.
Once the issues were identified, John notified me and told me that he would work diligently to repair the car, so I could get back to NJ on time. I found John to be very accommodating and I appreciated that he never made any promises or gave me false hope.
Early the next morning the part arrived for my car and it was fixed shortly after. The car was ready on time and in perfect condition.
The overwhelming and genuine caring, sympathy, and professionalism shown by John and his staff was a great comfort and relieved my stress. With his mention of a daughter my age and the hope that she would be treated with the same courtesy and respect, should she ever have a problem, I felt very comfortable while I waited with Hercules, the shop pup, on my lap.
245 N King St - Northampton Massachusetts 01060
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